⚙️ Full Account Management

Your Amazon account. Fully managed. Every day. — End-to-end Seller Central management — FBA operations, inventory, account health, customer support, case management, and financial reporting.

What is Full Account Management?

End-to-end Seller Central management — FBA operations, inventory, account health, customer support, case management, and financial reporting. At UP Commerce, this service is delivered by dedicated specialists who focus exclusively on e-commerce marketplace growth.

Who needs this service?

Brands who are serious about sustainable growth on online marketplaces. Whether you're launching your first product, managing an existing catalogue, or trying to scale what's already working — this service provides the specialist expertise to do it correctly and profitably.

What makes our approach different?

We treat every client account as if it were our own brand. Our team members have years of hands-on marketplace experience — they understand exactly how the platform works, what the algorithm responds to, and what drives real buyer behaviour. We report transparently, act proactively, and never hide behind vague monthly summaries.

Our Process

How we deliver full account management

Account Onboarding & Audit

In the first 7 days, we conduct a full account health audit — reviewing all compliance warnings, FBA shipment history, inventory health, performance metrics, and open cases. A priority fix list is delivered within the first week.

Operational Setup

We establish our monitoring processes, set up restock alerts, configure performance dashboards, and create communication protocols. You receive a direct WhatsApp and email contact for your dedicated account manager.

Day-to-Day Management

From day 8 onwards, your account is managed daily. FBA shipments created and tracked, inventory monitored and alerts sent before stockouts, customer messages responded to within 24 hours, account health checked every morning.

Weekly Reporting & Review

Every Monday you receive a detailed performance report covering sales, inventory status, account health metrics, open cases, and the week ahead priority actions. Monthly strategy calls review performance and planning.

Transparent Pricing

Clear pricing. No hidden fees.

All plans are month-to-month with no long-term contract. Starting from £799 per month.

Brands wanting operational support

Essential

£799/mo

Core account management: FBA operations, inventory monitoring, account health, monthly reporting

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No lock-in · Cancel anytime

Questions about full account management

What access do you need to my account? ▼

We request user-level Seller Central access with appropriate permissions for the services in scope. We follow a strict least-privilege policy — we never access payment settings, tax information, or any data outside our agreed scope.

How do you handle account health warnings? ▼

Account health warnings are flagged to you immediately via WhatsApp. We draft and submit Plans of Action (POAs) for any policy violations, and escalate through seller support as needed. Our track record is zero account suspensions since 2019.

Is customer service management included? ▼

Yes, in our Full Management and Growth Partner tiers. We respond to buyer messages within 24 hours using your brand voice, handle returns and refund queries, and manage feedback removal requests where eligible.